Technology partnership supports improved defect visibility, post-procedure compliance tracking, customized multi-facility dashboards, operating room readiness, and patient safety. Crothall Healthcare’s Sterile Processing Services team is helping hospitals strengthen operating room readiness, sterile processing performance, and patient safety through its technology partnership with Ascendco Health. Implemented over the past two years across approximately 25 hospitals nationwide,... The post Crothall Healthcare and Ascendco Health Advance Innovation in Sterile Processing Services appeared first on Crothall Healthcare.

We are incredibly proud to celebrate our hospital partners who have been recognized in the 2026 Practice Greenhealth Environmental Excellence Awards. Several of our partners were honored across multiple award categories, including the prestigious Top 25 Environmental Excellence Award list, the organization’s highest honor for hospitals.  At Compass Healthcare, sustainability is a core part of how we support our partners and our communities. These awards are more... The post Crothall Healthcare Celebrates Hospital Partners Honored in 2026 Practice Greenhealth Awards appeared first on Crothall Healthcare.

Sometimes the most meaningful moments of care happen when someone simply takes the time to be present.  While making her regular rounds at Texas Children’s Hospital, The Woodlands, Environmental Services (EVS) Houskeeper Maruja Caballero, heard a young patient crying. When she arrived at his room to collect the trash, she stopped in her tracks and moved into action to help.  ... The post A Simple Act of Kindness Creates a Lasting Impact at Texas Children’s Hospital appeared first on Crothall Healthcare.

Every morning, Crothall Healthcare Environmental Services (EVS) team member, Lynn Bennett, introduces herself to patients with a warm greeting and asks, “Is there anything specific you need or anything else that I can do for you today?” Known for her commitment to patients, Lynn was recently honored with the “Team Member of the Year” award... The post Crothall Healthcare EVS Team Member Recognized as “Team Member of the Year” at Allegheny Health Network appeared first on Crothall Healthcare.

The Patient Transport team at Novant Health Rowan Medical Center is a strong example of Crothall’s commitment to workplace safety in action.  Crothall Healthcare’s Patient Transport team, located in Salisbury, N.C., makes over 68,000 trips a year and has achieved impressive safety milestones: no major injuries since January 2017 and no ‘Red Rule’ violations for more than eight... The post A Culture of Safety: Patient Transport Success at Novant Health Rowan Medical Center appeared first on Crothall Healthcare.

Patient observation is often misunderstood as simply “watching” a patient, yet its impact extends across patient safety, workforce stability, and clinical flow. In today’s care environments, observation requires trained awareness, consistent documentation, and recognition of subtle changes before escalation occurs. Myth vs. Fact explores common assumptions about patient observation programs and examines how structured approaches translate into real-world safety, workforce... The post Myth vs. Fact: Patient Observation Is Not a Passive Role appeared first on Crothall Healthcare.

The patient experience is shaped in every interaction, not just with clinical care. Kaziah Riston, housekeeper with Cincinnati Children’s EVS team, proves that as she makes her daily rounds. Earlier this year, she was given a glowing note from a family that saw her kindness as an action of going above and beyond, which led... The post Employee Spotlight: Kaziah Riston shows her heart for the families of Cincinnati Children’s appeared first on Crothall Healthcare.

By Andy Petrovich, National Vice President, Crothall Healthcare & Afif Eschiek, National Director, Crothall Healthcare Many sterile processing departments manage thousands of reusable devices from thousands of manufacturers, each with its unique reprocessing requirements. Hospitals rely on clear instructions for use (IFUs) to safely reprocess these medical devices. Yet inconsistent or impractical instructions continue to... The post Device Cleaning Instructions – An Overlooked Safety Risk In Sterile Processing appeared first on Crothall Healthcare.

Sterile processing is most often evaluated through the lenses of compliance and safety. Less visible, but equally consequential, is how sterile processing performance drives operational variability across surgical services. Misconceptions about where costs, risks, and disruptions originate can prevent leaders from addressing the true sources of instability. Separating myth from reality helps clarify where governance,... The post Myth vs. Fact: The Operational Realities Shaping Sterile Processing Performance appeared first on Crothall Healthcare.